How can we help you?
Have questions about billing, features, or need technical support? We're here.
Frequently Asked Questions
How does the free tier work?
The free tier gives you 3 complete video optimizations per month. This resets on the 1st of every calendar month. You do not need to enter a credit card to use it.
How is Vidools different from VidIQ or TubeBuddy?
Vidools is built specifically around next-generation AI (GPT-4o & Gemini Pro). Instead of just giving you a checklist or basic keyword scores, Vidools actually writes high-converting titles and descriptions for you, right inside YouTube Studio.
What happens when I hit my monthly generation limit?
The extension will alert you that you've reached your limit. You can either wait until the 1st of the next month for the limit to reset, or instantly upgrade to the Basic or Pro tier to resume generating.
Can I cancel my subscription at any time?
Yes, our payments are securely processed via Stripe. You can cancel your subscription at any time from your billing portal, and you will not be billed for the next cycle.